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Moving counter at Hotel Scandic Berlin for people in the wheelchair
Barrier-free services at the Scandic Hotel © visitBerlin, Foto: Andi Weiland/Gesellschaftsbilder.de

Accessible Hotels in Berlin

Your ideal hotel. Checked for quality. Enjoy your accessible holiday in Berlin

When it comes to your accessible city trip, over 30 Berlin hotels are sure to have what it takes – whether in Mitte, along Kurfürstendamm boulevard or in Friedrichshain. In cooperation with visitBerlin, they apply the Tourism for All national standardised certification system to describe their special offers. For greater transparency before you book.

The accessible hotels on this website have been certified under the Tourism for All nationwide certification scheme. The system applies a set of high-quality criteria giving you reliable information on the conditions of your accessible holiday – and a solid basis for your planning. Incidentally, this is not just a benefit for hotel guests with special accessibility needs. It is also good news for older visitors or families with children’s strollers or buggies.

Verified quality standards – reliable information before you book

To provide a secure basis for planning your accessible Berlin stay, each hotel profile on our website provides the following information:

  • Tourism for All quality criteria for the accommodation
  • A brief description for hotel guests
  • A Test Report available as a downloadable PDF

The Tourism for All Test Reports offer downloadable information for the following guests:

  • People with limited mobility
  • People using wheelchairs
  • People who are hard of hearing or deaf
  • People who are partially sighted or blind
  • People with cognitive disabilities or learning difficulties

7 Tourism for All quality criteria to put your mind at rest

  1. Tourism for All is a nationwide certification scheme.
     
  2. Hotels or other accommodation are not self-assessed.
     
  3. For the first time, specially trained personnel collect the key accessible data for guests, evaluating it against defined quality criteria.
     
  4. The Tourism for All quality criteria have been developed over several years in cooperation and agreement with experts, consumer associations and actors in the tourist industry – including visitBerlin.
     
  5. Specially trained members of the visitBerlin team collect and monitor the data on the accommodation’s accessibility on site.
     
  6. At least one member of staff at the hotel assessed has previously attended a training course on “Accessibility as a Criterion of Quality and Comfort”.
     
  7. The detailed data on accessibility is publicly available in the form of Test Reports.

Overnight stays in Berlin – exemplary accessibility

Berlin’s hotels are becoming even more accessible. Thanks to new building regulations, all accommodation constructed today is wheelchair accessible. The views of hotel operators are also changing, benefitting their guests – as is obvious from their investments and services. And here are the examples to show how that’s happening.

5 examples of accessible services in Berlin’s hotels

  1. From audio induction loops for guests who are hard of hearing to no less than 60 accessible rooms, the Scandic Hotel at Potsdamer Platz is a pioneer among the hotels for guests with disabilities. Since 1993, the Scandic Hotel Group has pursued a strong inclusion policy, even appointing its own Disability Ambassador
     
  2. The NH Hotel Berlin Alexanderplatz has a guidance system for guests who are blind and many aids for partially sighted guests. These include orientation aids such as structural elements and flooring with easily discernible textured surfaces, for example, path edges marked with tactile paving and strong visual contrasts for the control panels in the elevators. The stops are accompanied by a verbal announcement. The floor numbers are also provided in a tactile form.
     
  3. Anyone suffering from allergies or with special dietary requirements should take a closer at the Hotel Grunewald. This is a no-smoking hotel throughout and also provides “no pets allowed” rooms. Hotel Grunewald offers cool storage for medicines and has a kitchen team with a wide range of recipes suitable for people with food intolerances. Many dishes, from gluten-free to fructose-free, can also be cooked on request.
     
  4. Hotels such as the Steigenberger Hotel Am Kanzleramt provide an orientation system to help guests with cognitive disabilities. The entire hotel is equipped with a signage system ensuring the route to a particular destination is clearly marked – from the garage to the hotel’s own spa facilities.
     
  5. Holidays for wheelchair users with a group? The Novotel Berlin Am Tiergarten offers, for example, step-free access, accessible showers, corridors and elevators as well as a total of 27 wheelchair accessible rooms. The hotel’s own car park has three dedicated parking spaces for visitors with disabilities and near the reception wheelchair users can communicate with staff “at eye level”.

Any questions?

Just call us and we’ll be glad to help you booking your choice of accessible hotels in Berlin. You can reach us on: +49 30 25 00 23 33.

Find an accessible hotel

visitBerlin sets standards

At visitBerlin, we want to make accessible tourism a reality for all Berlin visitors. Growing numbers of tourist service providers in Germany’s capital city are certified under the Tourism for All scheme. Together with NatKo (the National Coordination Office for Tourism for All) and other partners, visitBerlin has also played its part in drafting these standards. Moreover, as the Tourism for All licensee for Berlin we are responsible for professionally managing the project in the city.

Nationwide accessible tourism database

The detailed results of certifying tourism services in Berlin can also be found in the database operated for all of Germany. You can find out more about the project online on the Tourism for All webpage!

Already in Berlin and looking for an accessible hotel? Or looking to extend your stay? Here in Berlin, we can also help you with your bookings. Just drop by one of our Berlin Tourist Info Centres!
 
Berlin Tourist Info Centre at the Central Station:

  • Tourism for All certified
  • Opening hours: daily from 8am – 9pm

 

Berlin Tourist Info Centre at the Brandenburg Gate

  • Tourism for All certified
  • Don’t be put off by the step – our Service Team will quickly provide you with a mobile ramp!
  • Opening hours: April – October daily 9:30am – 7pm
  • Opening hours: November – March daily 9:30am – 6pm

 

Berlin Tourist Info Centre at Tegel Airport

  • Tourism for All certified
  • Opening hours: daily 7am – 10pm (main hall) and daily 8am – 7pm (Terminal A)

 

Berlin Tourist Info Centre in the Europa Centre

  • Tourism for All certified
  • Opening hours: Monday to Saturday 10am – 8pm

 

Berlin Tourist Info Centre in the Park Inn Berlin Alexanderplatz

  • Tourism for All certified
  • Opening hours: Monday – Saturday 7am – 9 pm
  • Opening hours: Sunday 8am – 9pm

 

Even more tips on how you can experience Berlin accessible: