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Humboldt Forum Berlin, Foyer and Eosander Portal
Humboldt Forum Berlin, Foyer and Eosander Portal © SHF, Foto: Alexander Schippel

Berlin Tourist Info Center at Humboldt Forum

Access via Schlossplatz in the direction of Schlüterhof

With the Humboldt Forum Berlin has a new landmark in the heart of the city. Why not combine your visit to this new urban experience with finding out about other exciting events and attractions in Berlin? Our on-site Berlin Tourist Information is available from Sunday, August 22nd, to answer all your questions and offer a wide range of services for a successful stay in Berlin.

The entrance to the Berlin Tourist Information is located directly in Portal V, access via Schlossplatz in the direction of Schlüterhof.

Humboldt Forum Berlin, north facade of the Schlüterhof
Humboldt Forum Berlin, north facade of the Schlüterhof © Stiftung Humboldt Forum im Berliner Schloss/ Foto: Alexander Schippel

Another attraction in our Tourist Information is the city model "Berlin around 1900" of the Förderverein Berliner Schloss e.V. (Berlin Palace Association), which can be viewed temporarily on the premises. Committed members of the association are happy to provide information about the work and commitment of the Förderverein Berlin Schloss e.V..

Our service offer

Our qualified and multilingual staff at the counter will be happy to advise you on planning your Berlin activities. Get information about Berlin as well as tickets for events, attractions, tours and sights. Of course, the Berlin Welcome Card and Berlin City Tour Card are also available on site.

Your satisfaction is important to us!

If you are not satisfied with our work or service, please send us an email to with the subject "Feedback". We will forward your feedback to the appropriate parties and will endeavour to improve our service.

Opening hours

Monday 10:00 – 18:00
Tuesday 10:00 – 18:00
Wednesday 10:00 – 18:00
Thursday 10:00 – 18:00
Friday 10:00 – 18:00
Saturday 10:00 – 18:00
Sunday 10:00 – 18:00
Opening hours (additional information)

Opening hours during Christmas holidays

24.12.: closed

25.+26.12.: 12-18

31.12: closed

1.1.24. 12-18