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Berlin Brandenburg WelcomeCenter at airport BER
Inside the Berlin Brandenburg WelcomeCenter © visitBerlin

Berlin Brandenburg WelcomeCenter

Our travel consultants at Berlin Brandenburg Airport

The WelcomeCenter is the first point of contact for visitors to Berlin arriving at Berlin Brandenburg Airport. Our staff will help you - quickly and with expert advice.

Our services in Terminal 1, Level E0

The Berlin Welcome Center at BER Airport
The Berlin Welcome Center at BER Airport near Berlin © visitBerlin

Our qualified and multilingual counter staff will happily help you plan your stay in Berlin. We can provide information on the latest events, book any tickets you want and book suitable hotel rooms for you or your guests – we’re always up-to-date on the latest deals offered by more than 350 hotels, B&Bs and holiday homes in Berlin.
 

Opening hours

Monday 9:00 – 21:00
Tuesday 9:00 – 21:00
Wednesday 9:00 – 21:00
Thursday 9:00 – 21:00
Friday 9:00 – 21:00
Saturday 9:00 – 21:00
Sunday 9:00 – 21:00
Opening hours (additional information)


Special Opening Hours Christmas & New Year´s Eve
December 24, 2024 – 09AM-07PM | 09:00-19:00h
December 25, 2024 – 09AM-07PM | 09:00-19:00h
December 26, 2024 – 09AM-09PM | 09:00-21:00h
December 31, 2024 – 09AM-07PM | 09:00-19:00h
January      01, 2025 – 10AM-06PM | 10:00-18:00h