In the shopping area at the new Berlin Central Station in a good position opposite the DB Information at the entrance Europaplatz you find the Berlin Tourist Info Centre (entrance Europaplatz / Groundfloor). As soon as you arrive in the city, you can come here to make hotel bookings, get information and buy tickets or our Berlin WelcomeCard. The new Berlin Central Station is a fascinating example of contemporary architecture, greeting travellers to the city with a bright and friendly atmosphere and a fantastic choice of shops. Centrally located, it is very close to the government quarter.
Our services for you
Our trained multilingual staff behind the counter will be happy to help you plan your stay in Berlin. We can provide you with information about the latest events, book tickets of your choice and reserve hotel rooms for you and your guests - we are able to present offers from more than 350 hotels and guesthouses in Berlin. Come and visit us. We're here every day to provide you with any advice and support you may need.
Berlin Tourist Info Flyer
Your satisfaction matters
Our service quality is subject to regular scrutiny and certified with the “ServiceQualität Deutschland” mark. Should you be unhappy with our work or services, please send us an e-mail to info@visitBerlin.de with the reference “Feedback”. We’ll forward your feedback to the parties concerned and endeavour to improve our service.
Opening hours (additional information)
Please take notice of our special opening hours for Chrsitmas und New Years Eve:
24.12.19 8 am - 6 pm
25./ 26.12.19 8 am - 6 pm
31.12.19 8 am - 6 pm
01.01.20 10 am - 6 pm