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Berlin Tourist Info am Hauptbahnhof
BTI Hauptbahnhof © visitBerlin, Foto: Dirk Mathesius

Berlin Tourist Info Centre at the Berlin Central Station

Our travel advisor on the ground floor

In the shopping area at the new Berlin Central Station in a good position opposite the DB Information at the entrance Europaplatz you find the Berlin Tourist Info Centre (entrance Europaplatz / Groundfloor). As soon as you arrive in the city, you can come here to make hotel bookings, get information and buy tickets or our Berlin WelcomeCard. The new Berlin Central Station is a fascinating example of contemporary architecture, greeting travellers to the city with a bright and friendly atmosphere and a fantastic choice of shops. Centrally located, it is very close to the government quarter.

Our services for you

Our trained multilingual staff behind the counter will be happy to help you plan your stay in Berlin. We can provide you with information about the latest events, book tickets of your choice and reserve hotel rooms for you and your guests - we are able to present offers from more than 350 hotels and guesthouses in Berlin. Come and visit us. We're here every day to provide you with any advice and support you may need.


Berlin Tourist Info Flyer


Your satisfaction matters

Should you be unhappy with our work or services, please send us an e-mail to with the reference “Feedback”. We’ll forward your feedback to the parties concerned and endeavour to improve our service.


Opening hours

Monday 8:00 – 21:00
Tuesday 8:00 – 21:00
Wednesday 8:00 – 21:00
Thursday 8:00 – 21:00
Friday 8:00 – 21:00
Saturday 8:00 – 21:00
Sunday 8:00 – 21:00