Tourist informations of the districts

Who knows Berlin?

Berlin’s size and diversity can be a challenge – for visitors and Berliners alike. 
Our multilingual travel advisers at Berlin’s tourist information centres are on hand to offer sightseeing recommendations, ticket deals, event listings and much more.

The following Berlin districts also have their own tourist information centres, offering useful information about the local neighbourhoods.

We look forward to helping make your visit to Berlin a memorable experience.

Marzahn-Hellersdorf Tourist Information

The Marzahn-Hellersdorf Tourist Information Centre is situated 300 metres opposite the ‘Kienberg (Gärten der Welt)’ underground station and is therefore easily accessible via the U5 from Alexanderplatz. It provides information on places of interest, nightlife, walking tours, and cultural and sporting activities in the district.
The spacious building housing the Marzahn-Hellersdorf Tourist Information Centre (opened for the IGA 2017) hosts exhibitions and concerts.

Our tip

From here, you can set off on a walk through the public Kienbergpark (free of charge) or take Berlin’s only cable car to reach the main entrance to the Gardens of the World. On the Kienberg, you’ll also find a natural bobsleigh run.

Marzahn-Hellersdorf Tourist Information Centre

• Address
  Hellersdorfer Straße 159, 12619 Berlin (Kienberg U5 underground station)
• Contact
  ✆ (030) 70090 6655
  ≡ www.dein-marzahn-hellersdorf.berlin
• Opening hours:
  April to October Mon–Fri: 9 am to 4 pm,
  November to March Mon–Fri: 10 am to 3 pm
• Special feature:
  Charging facilities for your e-bike

Neukölln Tourist Information

At the Tourist Information Centre in the Neukölln district, visitors can pick up information, brochures and advice on things to do in the area, before setting off to explore. The Tourist Information Centre is located right in the entrance hall of the Town Hall; the room is adorned with a glass mosaic from 1908 in the vaulted ceiling.

Neukölln Tourist Information Centre (Town Hall)

• Address
  Neukölln Town Hall, Karl-Marx-Straße 83, 12043 Berlin (U7 underground station: Rathaus Neukölln)
• Contact
  ✆ (030) 902393530
  ✉ tourismus@bezirksamt-neukoelln.de
• Opening hours
  Wed – Thu 12:00 – 16:00
   

Pankow Tourist Information Centre

The trendy district of Pankow in the north-east of the city offers visitors its own information centre on the grounds of the KulturBrauerei. On this former brewery site on Schönhauser Allee, you’ll also find: a wide range of dining options, a cinema, a bike hire service, museums and much more. 
This is also the ideal starting point for exploring the famous Prenzlauer Berg neighbourhood.

TIC – Tourist Information Centre

• Address
  KulturBrauerei (Sudhaus), Schönhauser Allee 36, 10435 Berlin (Eberswalder Straße U2 underground station)
• Contact
  ✆ (030) 4435 2170
  ≡ www.tic-berlin.de
• Opening hours:
  daily from 11 am to 5 pm
   

Reinickendorf Tourist Information Centre

This outlying district in the north of the city offers visitors its own information centre: interesting facts about the Reinickendorf district, details of events and timetables for the ferry services. The information pavilion is situated right in the ‘Alt-Tegel’ pedestrian zone, on the corner of Treskowstraße, making it an ideal starting point for a stroll, a spot of shopping or a visit to the jetties on the Greenwich Promenade.
The birthplace of the Humboldt brothers (Tegel Palace) is also in the immediate vicinity, and here you can even give a hug to what is probably Berlin’s oldest ‘resident’ – ‘Dicke Marie’.

Reinickendorf Tourist Information

• Address:
  Alt-Tegel pedestrian zone / corner of Treskowstraße (Alt-Tegel U6 underground station)
• Contact
  ✆ (030) 4360 7312
• Opening hours
  Open March–October, Mon–Sat from 10.30 am to 4.30 pm
  Open November–February, Mon–Fri from 10.00 am to 4.00 pm

Spandau Tourist Information Centre

The borough of Spandau offers visitors their own information centre in the Gotisches Haus, one of the oldest buildings in the old town. The medieval ambience dating back to the 15th century invites you to have a browse: tips for day trips, books, maps and tickets.
Its location in the heart of Spandau’s Old Town (pedestrian zone) is perfect not just for a stroll. TIP: The Citadel is just a few minutes’ walk away.

Tourist Information at the Gothic House

• Address
  Breite Straße 32, 13597 Berlin-Spandau (Altstadt Spandau U7 underground station)
• Contact
  ✆ (030) 333 93 88
  ✉ info@visitspandau.de 
  ≡ www.visitspandau.de/komm-jetzt-/tourist-information
• Opening hours
  Mon–Sat 10.00–17.00
  
   

Treptow-Köpenick

Located on Schlossplatz in Köpenick on the Old Town Island, right in the heart of Berlin’s greenest and most water-rich region, the Treptow-Köpenick District Tourist Information Centre offers a comprehensive range of services. Treptower Park has been growing in popularity for years.

Treptow-Köpenick Information Point (Am Schlossplatz)

• Address
  Alt-Köpenick 31–33, 12555 Berlin
• Contact
  ✆ (030) 6548 4348
  ≡ www.tkt-berlin.de
• Opening hours
  April to September: Mon to Fri 10 am–6 pm, Sat 11 am–3 pm
  October to March Mon to Fri 10 am–6 pm

Schöneweide Industrial Museum

It was here in Schöneweide that the term ‘Elektropolis Berlin’ was coined. This industrial landscape epitomises the creativity of Berliners. Start your journey here, from the beginnings of Berlin’s industrialisation in the 19th century right through to today’s innovative hub of the future. 
 

• Address
  Reinbeckstraße 10, 12459 Berlin (Firlstr. tram stop)
• Contact
  ✆ (030) 5300 7042
  ✉ info@industriesalon.de
  www.industriesalon.de
• Opening hours
  Wednesday–Sunday 2 pm–6 pm

Other districts

The green borough of Steglitz-Zehlendorf in the south-west of the city may not have its own tourist information centre, but it does have a dedicated website covering all the district’s highlights and its own app, allowing visitors to explore this wooded and lakeside area at their own pace: http://www.berlin-suedwest.net The districts of Friedrichshain-Kreuzberg, Lichtenberg and Marzahn-Hellersdorf also highlight their attractions on their own tourism websites:

• Lichtenberg
• Marzahn-Hellersdorf

You can find information on other districts on the websites of the respective district offices:

• Charlottenburg-Wilmersdorf
• Mitte
• Schöneberg-Tempelhof