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Barrier-free access to the Jewish Museum in Berlin
Barrier-free access to the Jewish Museum © visitBerlin, Foto: Andi Weiland/

Out and about without barriers in Berlin

Sightseeing without barriers – with BVG and S-Bahn through Berlin

In Berlin you can be on the move without barriers. The local transport companies BVG and S-Bahn Berlin as well as taxis, make sightseeing as easy as possible for you.

Travelling barrier-free through Berlin by public transport

Discover Berlin’s tourist attractions with the bus lines 100 and 200 between Zoo Station in the west of the city and Alexanderplatz in the east. The BVG bus fleet is completely accessible and provides space for prams, wheelchairs and walking frames.

Tip: Our free accessBerlin app shows you five exciting routes through the capital – it can be perfectly planned with all details that are important for you.

Jetzt im App Store: Die Barrierefrei-App für Berlin - accessBerlin Jetzt im Google Play Store: Die Barrierefrei-App für Berlin - accessBerlin

The majority of tram lines also have barrier-free access. An example of where you can find out whether the lifts to the S- and U-Bahn stations are working is at or with the accessBerlin app. If you are searching for a connection with barrier-free criteria, use the BVG timetable information. After entering the desired route, the filter can be used for a barrier-free travel chain.

The Berlin-Brandenburg transport association (Verkehrsverbund Berlin-Brandenburg) offers you a free escort service throughout Berlin.


Additionally, many transport hubs such as the Berlin Central Station and Alexanderplatz train station, have disabled accesses to the platforms. The staff on-site will be happy to assist you when embarking the trains. The Verkehrsverbund Berlin-Brandenburg will also support you with an Assistance service.

By the way: With the Berlin Welcome Card – the tourist ticket for public transport – you can discover the whole of Berlin in comfort by bus and rail and you will receive a discount at around 200 Berlin attractions.

The most convenient route from the Berlin airports to the city centre? Our videos will help you find the best route to your destination in a matter of minutes.

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Taxis for wheelchair users

A taxi company that is happy to drive you with your wheelchair through the capital, can be found on these sites (only in German):

Tips for more barrier-free access: Berlin tourist information

Do you have further questions about your stay in Berlin? Then come and see us!
Our Berlin Tourist Information are certified according to the criteria of Reisen für alle (Travel for all). Don’t be put off by the step at the Tourist Information at the Brandenburg Gate – a mountable ramp will be provided by our service team.

Berlin Tourist Information:

Accessible Tourist Info at Brandenburger Tor in Berlin
Accessible Tourist Info at Brandenburger Tor © visitBerlin, Foto: Andi Weiland/

You can get information over the phone at our service centre.