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Notrufsaeule in U-Bahn Station
© visitBerlin; Foto: Arthur F. Selbach

Help + advice

The important phone numbers to call

Visiting Berlin and need a doctor? Maybe it’s even an emergency? Here are some addresses you may find useful.

Gerenal emergency numbers

  • Police: Call 110 (free of charge, 24/7)
  • Medical emergencies, Fire brigade: Call 112 (free of charge, 24/7)


General information about Berlin as a centre for healthcare VisitBerlin Please contact your embassy for Doctors speaking your language. List of embassasies.

One line often used by visitors is the Lost and Found office, so give them a call if you've misplaced something in the city - there's a good chance they'll be able to reunite it with you.

  • Zentrales Fundbüro (Gerenal Lost & Found) Platz der Luftbrücke 6 12101 Berlin-Tempelhof Telephone 030/90277 3101
  • BVG-Fundbüro (Public Transport Lost & Found) Potsdamer Str. 180/182 (Nähe Kleistpark) 10784 Berlin BVG-Callcenter: 030/19 449