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Notrufsaeule in U-Bahn Station
© visitBerlin; Foto: Arthur F. Selbach

Help + advice

The important phone numbers to call

Visiting Berlin and need a doctor? Maybe it’s even an emergency? Here are some addresses you may find useful.

General emergency numbers

  • Police: Call 110 (free of charge, 24/7)
  • Medical emergencies, Fire brigade: Call 112 (free of charge, 24/7)
  • Find more information for a medical emergency here.
  • Please contact your embassy for doctors speaking your language: List of embassies

Lost and found offices

One line often used by visitors is the Lost and Found office, so give them a call if you've misplaced something in the city - there's a good chance they'll be able to reunite it with you.

  • Zentrales Fundbüro (General Lost & Found) Platz der Luftbrücke 6 12101 Berlin-Tempelhof Telephone 030/90277 3101
  • BVG-Fundbüro (Public Transport Lost & Found) Potsdamer Str. 180/182 (close to Kleistpark) 10784 Berlin BVG-Callcenter: 030/19 449