Call us!

Call us!

Berlin Service Center – © Dirk Mathesius

Do you have a question? Would you like to book a hotel or find out if the Reichstag is open on public holidays? Are you planning a trip to Berlin? We’re all ears.

Call us: 0049-(0)30- 25 00 23 33 (local rate, varies from mobile phones)

Write us: infoatvisitBerlin [dot] de

Whether you’re coming to Berlin for business, personal reasons, on your own or with a group, we are always ready to listen and are happy to help you plan your trip.
Drawing from the large range of optionsthat Berlin has to offer, we’ll create a personal itinerary that caters to your interests. We’ll also be happy to share a very special Berlin tip with you.


Our qualified employees will advise on and book accommodation that is ideal for you while you’re in Berlin. Whether it be a hotel, guest house or youth hostel, we’ll find a suitable offer for your stay.


Do you need a ticket for an event? By contacting the Berlin Service Center, you can book tickets for various genres and price categories without any hassle.
Travel groups (16 people or more)
We are happy to help you plan and organise your group trip to Berlin.


Would you like a customised tour of Berlin? We provide qualified guides to lead tours in German and other languages.


Whether it be a bus or limousine, we have a suitable offer for you! Would you like to know more?

Boat tours

Would you like to get to know Berlin from a different perspective? Do you like the idea of admiring the government quarter and Berlin Cathedral from the water? We can arrange boat tours along various routes.
We look forward to hearing from you!

0049-(0)30- 25 00 23 33

Opening hours:

Mon – Fri: 9.00am – 7.00 pm
Sat: 10.00am – 6.00 pm
Sun: 10.00am – 2.00 pm

Opening hours at Easter

  • Good Friday: 10am – 2pm
  • Saturday: 10am – 6pm
  • Easter Sunday: closed
  • Easter Monday: 10am – 2pm