Give us a call!

Give us a call!

For travel assistance, tickets and hotel bookings

Service Center – Fotograf: Dirk Mathesius

Do you need help in planning your trip to Berlin? Would you like to book tickets or a hotel? Do you want to find out if the Reichstag is open on public holidays? Our multilingual service team is happy to assist you.

Give us a call: 0049-(0)30- 25 00 23 33*

*Please note: telephone costs on a local rate, varies from mobile phones

Write us an Email and we'll get back to you as soon as possible.

Whether you’re coming to Berlin for business or leisure, on your own or with a group: we're happy to assist you in planning your trip to Berlin.

Drawing from the large range of options that Berlin has to offer, our multilingual team will create a personal itinerary that caters to your interests and travel budget. Whether you need help or want to book by phone; do not hesitate to give us a call.

Our Services:


Our qualified employees will advise on and book accommodation that is ideal for you while you’re in Berlin. Whether it be a hotel, guest house or youth hostel, we’ll find a suitable offer for your stay.


Do you need a ticket for an event? By contacting the Berlin Service Center, you can book tickets for various genres and price categories without any hassle.
Travel groups (16 people or more)
We are happy to help you plan and organise your group trip to Berlin.


Would you like a customised tour of Berlin? We provide qualified guides to lead tours in German and other languages.


Whether it be a bus or limousine, we have a suitable offer for you! Would you like to know more?

Boat tours

Would you like to get to know Berlin from a different perspective? Do you like the idea of admiring the government quarter and Berlin Cathedral from the water? We can arrange boat tours along various routes.

We look forward to hearing from you!

Opening hours:

Mon – Fri: 9am – 7pm
Sat: 10am – 6pm

25.05.17 10am – 6pm
05.06.17 10am - 2pm