SSO Week DACH brings together executives and companies that are redefining the shared services industry in the DACH region.
Key topics for 2023:
- Data-driven transformation: governance, data quality and management, people analytics
- Sustainability, sustainability and ESG reporting, compliance
- (Chat) GPT and AI tools: application examples
- Smart automation, hyperautomation and RPA in shared services
- HR digitalization, talent and workforce management in the SSC. New working world and remote work. Leadership development
- Expansion of the scope: supply chain, marketing and sales. Data and Procurement
- End-to-End Processes and SSC: Assessment and Optimization
- Customer Experience and Customer Satisfaction: Internal and external. Self service