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SSO Week DACH brings together executives and companies that are redefining the shared services industry in the DACH region.

Key topics for 2023:

  • Data-driven transformation: governance, data quality and management, people analytics
  • Sustainability, sustainability and ESG reporting, compliance
  • (Chat) GPT and AI tools: application examples
  • Smart automation, hyperautomation and RPA in shared services
  • HR digitalization, talent and workforce management in the SSC. New working world and remote work. Leadership development
  • Expansion of the scope: supply chain, marketing and sales. Data and Procurement
  • End-to-End Processes and SSC: Assessment and Optimization
  • Customer Experience and Customer Satisfaction: Internal and external. Self service
Additional information