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Berlin Tourist Info im Europa-Center
Berlin Tourist Info im Europa-Center © visitBerlin, Foto: Andreas Schwarz

We keep you informed during the Corona crises:


About the current situation in Berlin


Guidelines in view of the corona epidemic in Germany


On our emergency page you will find all important information and updates on the current situation in Berlin. We have compiled the addresses and telephone numbers of embassies, consulates, train stations, airports and hospitals for you.


Our Service Center can provide you with more information

+49 (0) 30 25 00 25

Berlin Tourist Info Centre in the Europa-Center

Our travel advisor at Kurfürstendamm near by Zoological Garden

Closed until presumably 19 April

The Europa Center at Breitscheidplatz is not just one of the most famous shopping centres in the city. It also distinguished by its location in the heart of West Berlin. The legendary Kaufhaus des Westens (KaDeWe), the Kurfürstendamm shopping street, the Berlin Zoo, and the historic Kaiser Wilhelm Memorial Church, are only a few steps away from here. No wonder then that another Berlin Tourist Information Centre has opened in this vibrant place, also working as a theatre box office.

Our services for you

Our trained multilingual staff behind the counter will be happy to help you plan your stay in Berlin. We can provide you with information about the latest events, book tickets of your choice and reserve hotel rooms for you and your guests - we are able to present offers from more than 350 hotels and guesthouses in Berlin.

Berlin Tourist Info Flyer


Your satisfaction matters

Our service quality is subject to regular scrutiny and certified with the “ServiceQualität Deutschland” mark. Should you be unhappy with our work or services, please send us an e-mail to with the reference “Feedback”. We’ll forward your feedback to the parties concerned and endeavour to improve our service.



Opening hours

Monday 10:00 – 20:00
Tuesday 10:00 – 20:00
Wednesday 10:00 – 20:00
Thursday 10:00 – 20:00
Friday 10:00 – 20:00
Saturday 10:00 – 20:00
Opening hours (additional information)

Closed until presumably 19 April

Certified for Accessibility for you (reports only available in German)