Public transport barrier free

Public transport barrier free

On your way with the subway

– © Joachim Donath

In Berlin, the public transit system is operated by S-Bahn Berlin GmbH and Berliner Verkehrsbetriebe BVG (subway, bus, tram, ferry). Both providers are members of VBB Berlin-Brandenburg GmbH.
The BVG fleet of buses is completely wheelchair-accessible. Hydraulic ramps make it easy to get in and out.

Information on the accessibility of public transport, S-Bahn (city train) and subway stops is available in the following service offices:

S-Bahn Berlin GmbH
Customer Service Office: Invalidenstraße 19
10115 Berlin
Tel.: 030-29 74 33 33 (also information on the availability of lifts and escalators)
E-mail: kundenbetreuungats-bahn-berlin [dot] de
Information on facilities for the disabled in S-Bahn stations:

Berliner Verkehrsbetriebe (BVG)
Holzmarktstraße 15-17
10179 Berlin
Tel.: 030-19 44 9
E-mail: infoatbvg [dot] de
Internet: and

VBB Verkehrsverbund Berlin-Brandenburg GmbH
Hardenbergplatz 2
10623 Berlin
Tel.: 030- 25 41 41 41
E-mail: infoatvbbonline [dot] de
Internet: and (info on accessibility)

We recommend the BVG-Flyer Barrierefrei in German and English. Here you can find all important information on the use of the subway and S-Bahn, bus, tram and ferry system. The free flyer is available at all BVG outlets and as PDF-download on the website

Wheelchair-accessible route planning

Wheelchair-accessible stations are marked on all transit and city maps of BVG ( and S-Bahn (

We recommend the page “fahrinfo barrierefrei” of the BVG or VBB at or
For further information, please call 030-19 44 9 (BVG) or 030-25 414141 (VBB).

On request, the VBB escort service will bring you to the venue and pick you up again. The attendant helps people with limited mobility in buying tickets and changing trains. The service is free of charge. The attendant must be requested at least one day in advance.
For more informtion, please contact
VBB Verkehrsverbund Berlin-Brandenburg
Tel.: 030-34 64 99 40 (Mo bis Fr 9 bis 16 Uhr)
Internet: -> Fahrpläne -> Fahrinfo für behinderte Reisende
(-> Schedules -> Information for disabled travellers)
(registration form on the website)