Call Center Public Transport

There are a number of public transport providers in Berlin. If you have any queries with regards to any of the providers, our call center staff will be happy to assist you.

BVG

BVG takes Berliners and their guests to their destination, by bus, U-Bahn, tram and ferry.
An answer for every question has the Call Center vis 0049-(0)30 - 19 44 9.
Opening hours:
Mon - Tue: 7am - 11pm
Fri: 7am - Midnight
Sat - Sun: 0am - 11pm

For the homepage please click www.BVG.de
The online journey planner offers Online timetable information incl. station/line information, current transport and lift announcements, interactive transport map and street map.

Lost and Found is at Potsdamer Straße 180, 10783 Berlin
Phone: 0049-(0)30 - 19 44 9
Fax: 0049-(0)30 - 25 62 80 20

Opening hours:
Mon-Thu: 9 a.m. - 6 p.m.
Fri: 9 a.m. - 2 p.m.

S- Bahn

For the Call Center of S-Bahn please call 0049-(0)30 - 29 74 33 33.

Opening hours:
Mon - Fri: 6.00 a.m. - 10 p.m.
Sat - Sun: 7 a.m. - 9 p.m.

Homepage: www.s-bahn-berlin.de
The online journes travel planner offers Online timetable information incl. station/line information

Lost and found of Deutsche Bahn is in Döppersberg 37, 42103 Wuppertal
Phone: 0900-1990599 (0,59 Euro / Min)

VBB

For the Call Center of VBB please call 0049- (0)30 - 25 41 41 41.
Opening hours:
Mon - Fri: 8.00 a.m. - 8.00 p.m.
Sat, Sun: 9.00 a.m. - 6.00 p.m.

Homepage: www.vbbonline.de
The online journes travel planner offers Online timetable information incl. station/line information